Privacy

How we handle CAMS intake information

Effective August 24, 2026. Adapted for the CAMS app from the CaseClosedFL Privacy Notice. This notice describes information CAMS collects, why it is used, how it may be shared, and the choices available to consumers in Florida, California, Arizona, Texas, and New York.

CaseClosedFL is operated under the ABBYCRM name and is not a law firm. It does not provide legal advice or representation. Submission does not create an attorney-client relationship, and no attorney match, representation, case value, recovery, or outcome is guaranteed. Privacy and consent questions may be sent to [email protected].

Information you provide

CAMS may collect name, email, telephone, address, city, state, ZIP, accident type and date, injury and treatment information, insurance and police details, evidence files, consent selections, and other information you choose to provide on scene or later.

Automatically collected information

The app or server may record approximate location when you allow GPS, device and browser details, a session identifier, submission time, and evidence integrity hashes. Browser or device values can be changed or withheld and are not proof of identity by themselves.

How information is used

Information may be used to operate and secure the app, review and qualify an inquiry, respond to the consumer, maintain consent and compliance records, prevent fraud or abuse, and evaluate a possible connection with a participating attorney or law firm.

HubSpot CRM processing

Submitted intake information is routed to HubSpot, which CaseClosedFL uses as a customer relationship management platform. Contact information, intake facts, evidence file references, consent records, and a CAMS_APP source badge may be stored in a CRM note so an inquiry can be reviewed and followed up.

Potential sharing with participating legal providers

When an inquiry is considered for a potential attorney match, relevant information may be shared with a participating attorney or law firm so that provider can independently decide whether to contact you, evaluate the matter, or consider representation. Submission does not guarantee a referral, match, case acceptance, or legal representation.

Calls, texts, and TCPA consent

Ordinary permission to review the inquiry is separate from optional prior express consent for automated or prerecorded calls and texts. Declining automated consent does not block non-automated intake. If you opt in, message frequency may vary and message/data rates may apply. You may reply STOP to a text or email [email protected]. Consent records may include the service state, consent version, telephone number, selection, and timestamp.

Security and retention

We use reasonable technical and organizational safeguards, including HTTPS in production and server-side handling of the HubSpot credential. No internet transmission or storage system can be guaranteed completely secure. Records may be retained as reasonably necessary for operations, compliance, dispute resolution, fraud prevention, security, and legal obligations.

Your choices and privacy requests

You may continue without signing in and may decline optional automated contact. To request access, correction, deletion, or information about an intake record, contact [email protected]. Some records may be retained where reasonably necessary or legally required, including records documenting consent, opt-outs, security events, or compliance.

State privacy notices

Rights and exceptions can depend on the state, the activity, and whether a law applies to the operator or data involved. CaseClosedFL will verify a request before acting on it and will explain if an exception prevents all or part of a request.

Florida

Florida consumers may ask to access, correct, or delete intake information, subject to records retained for consent, opt-out, security, fraud-prevention, or legal obligations. This state has a comprehensive consumer-privacy law; access, correction, deletion, or opt-out rights may apply depending on whether that law covers the operator and the activity. This is not a claim that CAMS is registered as a lawyer-referral service in this state.

California

California consumers may request access, correction, deletion, and information about categories of personal information collected, used, or disclosed. They may also ask to opt out of a sale or sharing if an activity is treated that way under California law. This state has a comprehensive consumer-privacy law; access, correction, deletion, or opt-out rights may apply depending on whether that law covers the operator and the activity. This is not a claim that CAMS is registered as a lawyer-referral service in this state.

Arizona

Arizona consumers may request access, correction, or deletion of intake information, subject to consent, opt-out, security, fraud-prevention, and other legally necessary records.

Texas

Texas consumers may request access, correction, deletion, or a portable copy of covered personal data and may ask to opt out of covered sale, targeted-advertising, or profiling activity where applicable. This state has a comprehensive consumer-privacy law; access, correction, deletion, or opt-out rights may apply depending on whether that law covers the operator and the activity. This is not a claim that CAMS is registered as a lawyer-referral service in this state.

New York

New York consumers may request access, correction, or deletion of intake information, subject to records retained for consent, opt-out, security, fraud-prevention, and legal obligations.

Do Not Call and communication preferences

CaseClosedFL honors applicable opt-out and do-not-call requirements. A consumer who asks not to receive further calls or texts is placed on the appropriate internal suppression list. A later request for information does not automatically erase a prior opt-out; new automated contact requires a new legally sufficient consent where required.

Children

This service is intended for adults seeking information about accident and injury matters. It is not directed to children. Do not submit information about a minor unless you are legally authorized to act for that person.

Not legal or medical confidentiality

Submitting information to CAMS / CaseClosedFL does not create an attorney-client relationship, and CaseClosedFL is not a medical provider. Do not use the app for emergencies or assume information submitted before an attorney relationship exists is protected by attorney-client privilege.

Changes to this notice

We may update this notice as the service, vendors, communications practices, or legal requirements change. The effective date at the top should be updated when material revisions are made.